Privacy Policy
How we collect, use, and protect your personal information
Please read this Privacy Policy carefully to understand how your data is collected, used, and protected by Cocomera (Cocomera Cosmetics Private Limited). We are committed to safeguarding your personal information and ensuring you feel secure when submitting your details.
Information We Collect
Personally Identifiable Information:
- Full name
- Email address
- Phone number
- Postal code
- Product reviews and opinions
Non-Personally Identifiable Information:
We also collect browsing behavior, pages visited, time spent on site, links clicked, device type, and browser information.
Product review images submitted may be used for marketing purposes with your explicit consent.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Personalise your shopping experience
- Process transactions
- Respond to your inquiries
- Send order updates
- Analyse trends and enhance website functionality
Information is retained in accordance with the purposes outlined in this policy and as required by law.
Cookies and Tracking Technologies
Cocomera uses cookies and similar tracking technologies to enhance user experience and provide tailored content. Both session and persistent cookies are deployed. Third-party services like analytics and advertising platforms may also set cookies.
You can manage or disable cookies through your browser settings.
Data Disclosure
We do not sell or share your personal information without consent, except:
- To trusted service providers under confidentiality agreements
- When legally required
- To protect the safety, rights, or property of Cocomera
- During mergers or acquisitions
Your Rights and Choices
You may update, correct, or delete your personal information through your account settings. You can unsubscribe from marketing emails via links provided in messages. Please note that transactional communications will continue regardless of opt-out status.
Data Security
Cocomera uses industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure protocols. However, no method guarantees absolute security.
Legal Compliance
This policy complies with India's Information Technology Act 2000 and associated rules. Cocomera is committed to aligning with the Digital Personal Data Protection Act 2023 (DPDP Act).