Privacy Policy
Introduction
Please read this Privacy Policy carefully to understand how your data is collected, used, and protected by Cocomera (Cocomera Cosmetics Private Limited) and its affiliates. By accessing or using our website, you agree to the terms of this Privacy Policy and consent to the collection, storage, and use of your personal information in the manner described herein.
Data Collected
Your Privacy Matters
At Cocomera, we deeply value your trust and are committed to safeguarding your personal information. Our intention is to ensure you feel secure when using our website, confident when submitting your personal details, and informed about how your data is handled. You are encouraged to contact us with any questions or concerns about this policy.
Information We Collect
We may collect personally identifiable information such as your full name, email address, phone number, postal code, and opinions or reviews related to our website or products. This information is generally gathered when you register an account, make a purchase, subscribe to our newsletter, participate in surveys, or engage in promotional activities.
We may also collect non-personally identifiable information such as your browsing behavior, pages visited, time spent on the site, links clicked, device type, and browser information. Additionally, if you submit a product review with images, we collect and may use those images for marketing purposes with your explicit consent.
Use of Information
We use the collected information to provide and improve our services, personalize your shopping experience, process your transactions, respond to inquiries, and send updates about your orders or our offerings. Your data also helps us analyze trends, enhance website functionality, and ensure a seamless and secure shopping experience.
We retain your information only as long as necessary for the fulfillment of the purposes outlined in this policy and as required by applicable law.
Cookies
Cookies and Tracking Technologies
Cocomera uses cookies and similar tracking technologies to enhance user experience and provide tailored content. Cookies are small data files stored on your browser that help us recognize your preferences, understand how you interact with our site, and improve website performance.
We use both session and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device until deleted or they expire. Cookies may also be set by third-party services such as analytics tools or advertising platforms to provide us with aggregated information about site traffic and user interactions.
You can manage or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality and performance of our website.
Third-Party Links and Services
Our website may contain links to external websites that are not operated or controlled by Cocomera. This Privacy Policy does not apply to such third-party sites. We encourage you to review their privacy policies before providing any personal information.
Your Data Rights
Disclosure of Information
Cocomera does not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. We may disclose your information only in the following circumstances:
- To trusted partners and service providers who assist in fulfilling your orders, managing communications, and operating our business, under strict confidentiality agreements.
- When required by law, legal process, or governmental request.
- To protect the safety, rights, or property of Cocomera, our customers, or the public.
- In connection with a merger, acquisition, or sale of assets, where the acquiring entity will be subject to the same privacy commitments.
Your Rights and Choices
You may update, correct, or delete your personal information by accessing your account settings. You may also choose to unsubscribe from our marketing emails at any time using the link provided in each message.
Please note that while you can opt out of promotional communications, you may continue to receive transactional or service-related messages that are essential to your account and interactions with us.
Data Security
Cocomera uses industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical and organizational safeguards, including encryption, firewalls, and secure access protocols.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security but remain committed to maintaining robust protections.
Policy Updates and Legal Compliance
We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our practices, business requirements, applicable laws, or for other operational reasons. Any such changes will be posted on this page along with the updated effective date. Continued use of our services after any policy updates constitutes your acceptance of the revised terms.
As a business operating in India, Cocomera complies with the provisions of the Information Technology Act, 2000, and the associated Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are also committed to aligning with the forthcoming Digital Personal Data Protection Act (DPDP Act), 2023, and will ensure our privacy practices continue to evolve in accordance with all applicable Indian data protection laws.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please feel free to contact us at: [email protected]
We are here to assist you and ensure your privacy is respected at every stage of your journey with Cocomera.